Comply with the observance of the Labor Internal Regulations, rules and customer service regulations.
Provide the best service to customers to encourage customers to shop for the next time. Polite, welcoming to listen to customers’ needs.
Turn on, log in to the cash register to start each shift.
Responsible for billing, printing invoices for customers, recording customer information on invoices, performing necessary procedures if customers need to get red invoices.
Carefully check the selling price, item code on the paper label, fabric label to avoid errors before charging.
Put goods in packaging/paper bags for customers.
Follow the correct procedures when performing transactions such as canceling, splitting invoices, exchanging goods, increasing or decreasing prices, receiving gift vouchers, distributing promotional coupons…
Complete the sales payment procedures as prescribed at the end of the shift.
Ensure to collect enough sales money and return it to the accounting department at the end of the shift or upon request.
Answer customers’ questions about issues related to the billing and collection process.
Sell and manage gift vouchers, hand invoices.
Ask for new customer information. Enter points of purchase of the customer into the software
Receive and transfer information to Store Manager/Supervisor to resolve customer complaints.