HCM - Sale Associate

Overview

• Competitive salary.
• Commission
• Meal allowance.
• Parking costs.
• Accident insurance 24/7 after 6 months of work.
• Social insurance according to Labor Law (health insurance, unemployment insurance, ...)
• 13th month salary.
• Evaluate annual salary changes.
• There are many career advancement opportunities.
• Friendly and sociable working environment.

Job description

1. Sales and Product Consultation

• Proactively greet customers, understand their needs, and recommend suitable products.
• Stay updated on product knowledge and promotional information to support effective consultation.
• Complete the sales process, guide customers through payment, and express gratitude post-purchase.

1. Customer Service

• Maintain a friendly, polite, and professional attitude throughout the customer’s shopping experience.
• Assist in answering questions, receiving and forwarding feedback or complaints.
• Build and maintain positive relationships with loyal customers.

1. Inventory Management

• Participate in periodic inventory checks and monitor stock within assigned areas.
• Promptly report shortages, losses, or product damages.
• Assist in receiving and organizing new stock, ensuring clear inbound–outbound processes.

1. Store Cleanliness and Equipment Care

• Keep the work area clean, tidy, and aligned with brand standards.
• Properly use and maintain sales tools and store equipment.
• Perform other tasks as assigned by superiors.

1. Handling E-commerce Orders (if applicable)

• Process e-commerce orders in the system according to provided procedures; ensure timely order updates and operations.
• Coordinate with relevant departments (Ecom, CS, IT, etc.) to resolve arising issues, ensuring the best customer experience.
• (For Supervisor/Manager roles) Manage packaging supplies and oversee merchandise handling standards, tracking orders until completion.

Requirements

• High school diploma or higher.
• No experience required. Candidates with experience in retail/fashion or customer service are preferred.
• Presentable appearance and fashion sense aligned with the brand.
• Good communication skills; friendly and professional demeanor.
• Customer-oriented with strong teamwork skills.
• Honest, diligent, and responsible.